العربيةContact us
UAE Stories How Kalemna turned missed calls into opportunity

What does your business sound like at 3am?

With Kalemna, exactly like it does at 11am. AI Agents that answer and make your calls in Gulf and Egyptian Arabic, English and 25+ languages, and follow up on WhatsApp.

Book a demoHear what it sounds like
Watch Sam book a client

From customer call to completed action

Kalemna handles the conversation and the next steps, automatically.

  1. 0:00

    Call answered

    Kalemna picks up instantly, 24/7

  2. 0:38

    Lead qualified

    Understands what the customer needs

  3. 1:52

    Appointment booked

    Or the customer's request is handled

  4. 2:11

    Follow-up sent

    CRM updated & WhatsApp follow-up sent

  5. 2:12

    Dashboard updated

    Every call, lead & booking in 1 view

6 AI agents that answer, call & follow up, all in one platform

Start with the agents your business needs today and add more as you grow.

See how it all works together
AI inbound call agentAnswers every call 24/7, qualifies leads & books appointments.

Kalemna's AI inbound call agent picks up every incoming call, day & night, including weekends & holidays. It speaks English, Arabic dialects & 25+ languages, answers common questions, checks whether the caller is a real lead and books the appointment straight away.

When a caller needs a person, Kalemna passes the call to your team. You stop losing customers to missed calls or long waiting times.

How voice calls work
AI outbound call agentCalls leads back in minutes, sends reminders & runs follow-ups.

The faster you call a new lead back, the more likely they are to buy. Kalemna's AI outbound agent calls new leads within minutes, reminds customers about appointments to cut no-shows and runs follow-up calling campaigns automatically.

Your sales team spends less time dialing and more time closing.

Outbound calls & follow-ups
AI WhatsApp agentReplies in seconds, with the same knowledge as your phone agent.

Kalemna's AI WhatsApp agent replies within seconds, any time of day. It uses the same information as your phone agent, so customers get consistent answers across WhatsApp and calls.

It can answer questions, follow up after calls & book appointments directly in the chat.

WhatsApp & follow-up
AI call review agentScores every call against your script & shows what to fix.

Kalemna reviews & scores every call, whether the AI or your team handled it. It checks each call against your script & quality standards and highlights what went well and what needs improvement.

You don't have to listen to recordings one by one to understand how calls are going.

Recordings & transcripts
AI call insights agentShows what callers ask for, why deals stall & your busiest hours.

Kalemna turns your calls into simple insights: the questions callers ask most, the reasons deals don't close and the hours when you receive the most calls.

Use these insights to improve your offer, plan your team's shifts & make better business decisions.

Explore Dashboard & Analytics
AI handover agentPasses sensitive or complex calls to your team, with full context.

When a call is sensitive or complex, Kalemna transfers it to the right team member along with the context from the conversation so far.

The customer doesn't have to repeat everything and your team can continue the conversation straight away.

Human handover

Not “Arabic”.
Their Arabic.

A caller in Riyadh and a caller in Cairo don't speak the same way. Kalemna answers each in their own dialect, and switches to English or 25+ other languages when it needs to.

Gulf Arabicأبشر، حجزت لك الموعد.
Egyptian Arabicتمام يا فندم، اتحجز.
EnglishDone. You're booked for Tuesday.
FrenchC'est fait. Rendez-vous mardi.
RussianГотово. Вы записаны на вторник.

AI call agents built for your industry

See how Kalemna answers, books & follows up for businesses like yours.

Property inquiries often come in after hours or from ads, and a missed call can mean a lost buyer. Kalemna answers every inquiry 24/7, asks about budget, area & property type, and books qualified buyers & tenants for a viewing.

It can also call new leads back within minutes and follow up on WhatsApp, so your agents spend more time with serious buyers.

Read the guide Hear a real call

Most customer calls are about the same few things: where's my order, how do I return it and when will I get my refund?

Kalemna handles these questions straight away, any time of day, by phone or WhatsApp. Unusual cases go to your team with the full context, so your support team can focus on cases that need a person.

Read the guide Hear a real call

During peak hours, phones keep ringing while your staff are busy serving customers. Kalemna takes orders & table reservations, confirms the details and sends reminders before visits to reduce no-shows.

Your staff can focus on customers while no call goes unanswered.

Read the guide Hear a real call

Finance calls need accuracy & consistency. Kalemna makes payment reminder & collection calls that follow your approved script, answers common account questions and records every call for review.

Sensitive or complex cases go to your team, so customers always get the right level of support.

Read the guide Hear a real call

Patients shouldn't have to wait on hold to book a visit. Kalemna answers calls 24/7, books & reschedules appointments and sends reminders to reduce no-shows.

It answers common questions such as opening hours, locations & services, while medical questions can be passed to your staff.

Read the guide Hear a real call

Guests call from different countries & time zones. Kalemna handles bookings, changes & common guest questions 24/7 in English, Arabic & 25+ languages, by phone or WhatsApp.

Special requests go to your team with the full context, helping create a smoother experience from booking to check-in.

Read the guide Hear a real call
Don't see your industry? Talk to usSee all 11 industries

Hear real calls, not a script

Listen, watch & read how Kalemna handles customer conversations across languages & use cases.

LANGUAGE
DIALECT
FEATURED CALL · GULF ARABIC · Banking · Outbound

Payment reminder

Kalemna verifies the customer, reminds them about the overdue instalment, offers options & agrees a payment date.

0:00 / 1:46
WHAT KALEMNA DID
  1. 01Verified the customer before discussing the account
  2. 02Delivered the payment reminder
  3. 03Offered rescheduling options
  4. 04Agreed a payment date & sent an SMS confirmation
CONVERSATION
MORE REAL CALLS

Kalemna qualifies an overseas investor on goal, timeline, budget & area, then books a meeting with a senior adviser.

3:10

Kalemna asks about rooms, budget & payment, suggests a matching unit and books a meeting at the office.

2:11
See all real calls

Every call, lead & booking in one place

See answer rates, meetings booked, call-backs and what your callers are asking for, updated as calls happen.

dashboard.kalemna.com
Kalemna dashboard overview: calls, answer rate, meetings booked and what the calls produced
Your calls, leads & bookings in the Kalemna dashboard. Switch between the views.Explore Dashboard & Analytics

Get your AI agent live in 4 simple steps

We build Kalemna around your business, your customers and the way you handle calls.

  1. 01

    Share your call needs

    Tell us your common customer questions, processes & goals.

  2. 02

    Get your AI agent

    Kalemna sets up your agent around your business & use cases.

  3. 03

    Test it on real calls

    Hear how your agent responds & fine-tune it before launch.

  4. 04

    Go live & grow

    Start answering customer calls 24/7 while Kalemna keeps improving with every call.

Talk to us about your calls

Tell us about your business. We'll build a demo agent for your use case and call you in your customers' language or dialect, usually within a day.

support@kalemna.com
Interested in *

Learn more about AI customer conversations

Practical guides on AI calls, customer service, automation & Arabic voice AI.

Explore all articles
AS FEATURED ON UAE STORIESHow Abdelrahman Mahmoud Zidane turned missed calls into opportunityUAE Stories on how Kalemna started, and why every missed call is a lost customer.ARABIC AIArabic AI voice agents: why Egyptian & Gulf dialects matterSALESSpeed to lead: why calling back in minutes wins more dealsMISSED CALLSHow much are missed calls costing your business?
Contact us